FAQ

Q: Does my order qualify for free delivery?

A: We will deliver for free within 35 miles of our warehouse in Fishers, IN, with a pickup time of no later than 9:00PM. Pickup times after 9:00PM can be scheduled for an additional fee. If you cannot determine if your event address qualifies for free delivery, give us your address and we will be happy to let you know.

Q: How will you know where I want my arrangements set up?

A: After booking, you will receive our event questionnaire. This form will give us all of the necessary information to get your rentals where they need to go! We will also confirm their location with you 60-90 days out from your event day!

Q: Do you offer customization of your arches/aisle flowers?

A: Yes! We are able to add flowers to any of our pieces for an additional fee. Please reach out to us at luxefloralrentals@gmail.com for a custom quote.

Q: Can I repurpose the aisle flowers to centerpieces at my reception?

A: No. Our aisle flowers are specifically made to be flat on the back side. Making them perfect to sit up against chairs for your ceremony or repurposed to go in front of your sweetheart table, bar, DJ booth, but they are not suitable to use as centerpieces.

Q: What are the fees for pickups after 9pm?

  • 10PM charge of of $100
  • 11PM charge of $200
  • 12AM charge of $300

Q: Can I see a pillar/arch/aisle florals in person first?

A: Due to the substantial size of our rentals, we're unable to transport them for individual showings. We strive to provide you with clear and precise photos so you have full confidence in what the product looks like before you rent. Please see additional photos and videos on our Instagram account @LuxeFloralRentalsIndy.

Q: When should I reserve my date?

A: We suggest booking your rentals 6-9 months prior to your event. This helps to ensure that you get the items you want and gives us time to discuss any customizations that you might need as well.

Q: I only want to rent the arrangements for a few hours, is that possible?

A: Thursday-Sunday our arrangements are only available for full day rentals. If you are interested in partial day rentals on Monday-Wednesday please send us an email!